1) I have a few extra charges on my bill that have grabbed my attention. I understand that these may be legitimate charges for television access.
Broadcast TV Fee $8.00 TV Franchise Fee $2.52 TV PEG Fee $1.07 TV FCC Regulatory Fee $0.08 TV Gross Receipt Tax $4.69 TOTAL: $16.36 / month
Here's the thing... I don't have cable television. I only pay for internet. These all appear to be TV-related fees. What's going on?
2) Separately, my internet speed averages around 10-20Mbps (down to as low as 2.0 at times), even though I'm paying for 60Mbps. What's going on? I always had speed issues, but this became extreme after I removed television from my account (which I did not use once, BTW).
All in all, this seems potentially shady and I would love to hear a satisfactory explanation. I'm posting here before forwarding the complaint to standard FCC/BBB outlets as I would usually due when I sense malpractice by a company. But I would like to give you a chance to reply first.