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Hello, I have been a Comcast customer since I was 18 years old. I’ve never had a problem with Comcast til I moved into this apartment building. The guy who came yesterday to look at our wires told my mom and I that someone has striped the wires more than once so that means someone hacked into my wires to watch TV for free! What the heck?!? I am not happy with Comcast, they can’t even fix the problem even though the guy Shaun said that to my mom and I. They should be able to take money off of my bill since my wires were Striped and used since it wasn’t ME!.
Official Employee

Re: Everything

Hi jrw1958,  I am showing you talked to an agent after this post. please let me know if you are still in need of assistance.


Thank you