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Erroneous late fee

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New Poster

Erroneous late fee

Our last bill stated payment was due on March 17th, and we paid it on March 17th, then we were charged a $10 late fee. We have the bill stating March 17th, and the bank states Comcast was paid on March 17th.

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Official Employee

Re: Erroneous late fee


@Lola-N wrote:

Our last bill stated payment was due on March 17th, and we paid it on March 17th, then we were charged a $10 late fee. We have the bill stating March 17th, and the bank states Comcast was paid on March 17th.


Apologies for the issues and the experience that you described above. The $10 late fee was credited this afternoon. Thanks for your patience. 


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New Poster

Re: Erroneous late fee

Thank you!