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End of promo

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Regular Visitor

End of promo

Well, its been a year so here I am finding out in the midst of global panic that my promo with Comcast has ended and I need to come up with another $20/month.  Will comcast be extending promo discounts to help customers who find themselves affected by covid-19? 

 

 

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Regular Visitor

Re: End of promo

Just got off the phone with customer service, who stated that at this time Comcast is not doing anything to help customers with billing issues due to covid-19. Way to care, Comcast! 

 

Its always funny when even the customer service rep acknowledges that comast's processes are horrible and that they are also a customer who struggles with getting their needs met!