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Ecobill/Autopay Discount?

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Ecobill/Autopay Discount?



I originally signed up for Comcast internet in June 2017 and my agent told I can recieve a $10 discount after signing up for ecobill and automatic payments which I eventualy did in October 2017. I waited a few months and forgot about the discount and was reminded when I signed up for a new internet plan which now says customers can recieve a $5 discount with enrollment with ecobill/automatic payments . 


Am I missing a step or something? Help!

Official Employee

Re: Ecobill/Autopay Discount?

Hi, Kevin31292 - 


Welcome to the forum! Usually, the discounts for ecobill/autopay are for $5. I can help take a look at the bill with you to see how much of a discount you should be getting. To look into this further together, please send me a PM with your first and last name. 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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