Community Forum

EcoBill discount

Frequent Visitor

EcoBill discount

Hi,

  My new Xfinity contract says, a discount of $5 with enrollment in EcoBill® paperless billing and automatic payments.

I am enrolled in EcoBill and my bill is not showing the discount. Thanks

Expert

Re: EcoBill discount


@gh1937 wrote:

Hi,

  My new Xfinity contract says, a discount of $5 with enrollment in EcoBill® paperless billing and automatic payments.

I am enrolled in EcoBill and my bill is not showing the discount. Thanks


It takes 2-3 billing cycles before it shows up.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: EcoBill discount

gh1937 -- Do you still need assistance? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: EcoBill discount

yes please

Official Employee

Re: EcoBill discount

Hi gh1937. I can assist further with reviewing your account details and promotional offer for the Ecobill and Autopay discount. Please reach out to me via private message and include your full name, service address, and account number so I can assist you. To send me a private message click my name (ComcastJoeTru) and click Private Message Me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!