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Ebills constantly get disabled

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Ebills constantly get disabled

I'm tired of bills constantly going late because comcast keeps disabling ebills with my bank. I have two factor authentication on my account which seems to be the soure of the problem. Instead of maintaining a secure connection with the bank, two factor expires and I need to log in again with the bank. When I do, I hope the pipe between comcast and bill pay is working because it frequently doesn't. Comcast needs to FIX ebills, or don't offer it at all. You work very hard to get me to store my bank account number and credit cards with you (which I LOATHE because it adds yet another security breach vector) and make every other automatic payment method unreliable.

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Re: Ebills constantly get disabled

I have the same complaint. I have been hit with late fees several times because the ebills fail to get transferred to my bank. The most frustrating thing is that it works fine for months, then stops working with no warning. This is the only payee I have this issue with, so it must be an Xfinity issue.