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Downgrading service plan

New Poster

Downgrading service plan

Currently in a internet/tv contract for over a year and wanting to downgrade  plan.  Am i able to do this?

Bronze Problem Solver

Re: Downgrading service plan

Sure can;  I'm on an internet only plan.  You can't do it on line, though, so you'll have to call to change your plan.  Good luck!

Official Employee

Re: Downgrading service plan

I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.