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Downgrade to internet only

New Poster

Downgrade to internet only

I need help downgrading to just internet. I’ve had way too many problems with service and it’s only been a few weeks since I started my account. Please help me downgrade. Thanks
Official Employee

Re: Downgrade to internet only

Hi there, Br314. You reached the right place for help. I have seen you DM'd one of our employees and will reach out to you instead. Thank you for your patience and for visiting the forums! 


I am an Official Comcast Employee.
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