Hello Ghoren. Thank you for creating a post on our Forum. I can assist with reviewing your account and going over your downgrade options. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Hi Ghoren, Glad we were able to figure out an offer that works better for you. Thank you for creating the post, and thank you for using the Forums!