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Downgrade my internet speed to 25MB

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Downgrade my internet speed to 25MB

I've upgraded my internet to 100MB and I asked you guys if I could downgrade at anytime if I wanted and you you guys said YES. Now that I am not getting 100MB at all but around 50MB and I played with u guys trying to find out what is going on but we can't give me at least 80MB... I asked to downgrade again and you guys increased the price forcing me to keep paying for 100MB, such a liers