I need to downgrade my phone service. I was told through Chat I couldn't do that with them and needed to call. I work 14 hour days and can't make personal calls at work, so sitting on hold isn't an option for me. The chat agent recommended I try the forums. Can someone help?
Hello, jennifergoff723. I can look into helping out with your phone number.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.