It depends on what the question is about.
I have never been able to get an answer about questions concerning their price list which they mail to us. Since all contractss ending fall back to the price list, they should clarify by answering here on the forum.
I am sick of hearing their "cop-out": "PM me and I will help on your problem." Since the price list is the official pricing, they should clarify qustions asked here in the forum for all to see.
Hello Shawnmoody21. I can assist with reviewing your account and balance according to your services and rate plan. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.