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Dispute charges

New Poster

Dispute charges

Using chat support I requested to cancel the renewal after my 1 year contract was up. However, I can only see that it is "pending" and I'm being charged 80$/mo for the next month. How do I dispute the charge for 80$ ?

Official Employee

Re: Dispute charges

Hello fffcustomer, thank you for taking the time out of your busy day to address your billing concerns. I am happy to look into this for you, please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message" and we can get started. 


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Official Employee

Re: Dispute charges

Hi fffcustomer, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!