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Did not authorize purchase

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Did not authorize purchase

Received email regarding a purchase that I did not purchase and authorize. /The Grinch HD for $20.99.
Official Employee

Re: Did not authorize purchase

SA6e, thank you for reaching out here on the forums. 


I understand your concern regarding the purchase, and I would love to have the opportunity to review this further with you. Please send me a PM with your first and last name to get started. 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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