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Data Plan

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Data Plan

Why am I on this data plan. I didn't sign up for this plan. I want just basic TV and Internet only. I was told I would be paying $75.00 a month but have been paying over $200. every month.

 

 

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Expert

Re: Data Plan


@tclarinda78 wrote:

Why am I on this data plan. I didn't sign up for this plan. I want just basic TV and Internet only. I was told I would be paying $75.00 a month but have been paying over $200. every month.

 

 


In looking at your bill, what plan does it show?  What are your taxes and fees?


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Data Plan

Hello, tclarinda78! Welcome to the Xfinity Forums.

Please be sure to check your bill, it will outline any service/equipment charges as well as taxes/fees. If your bill does not look quite right or you would like to make adjustments, please feel free to send me a private message with your first and last name so I can assist.

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Data Plan

tclarinda78, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to find the help you needed adjusting your bill, but if you still need assistance, please feel free to start a new thread.


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