I was receiving a $2.50 credit every month for "Customer Owned Equipment" because my only device is a cablecard. However, I did not receive the credit on my December bill. Did that credit go away? Nothing else has changed on my account.
Hi jdl60148, I can assist reviewing what happened to the customer owned credit on your account for you. To get started, please send me a private message with your account information (name on account, address and account number).