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Credit for Outage ???

Regular Visitor

Credit for Outage ???

I had internet and TV outages between 02/15/2021 (PM) through 02/18/2021 (PM).  I was unable to work because of the outages and am wondering if there is credit(s) that can be given for loss of service.  
Official Employee

Re: Credit for Outage ???

Hi, @dds510! Thanks for reaching out! I'm happy to assist with applying a credit to the account. Please send us a private message so we can complete this request. To send a private message, please click my name "ComcastBianca" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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