Xfinity plant
Xfinity globe
Community Forum

Credit due to Irma Hurricane

New Poster

Credit due to Irma Hurricane

Request for credit due to Irma Hurricane no power on theese days September 7, 8, 9, 10, 11, 12, 13, 14, 2017.  Please reply.  Thank you.


Accepted Solutions
Admin1

Re: Credit due to Irma Hurricane

Hi Tondra_Bell -- I can have that credit applied to your account as well. Please send me a PM with your full name, address, phone number on account and account number for verification purposes and I'll have that applied. 


All Replies
Expert

Re: Credit due to Irma Hurricane

Admin1

Re: Credit due to Irma Hurricane

Hi Tondra_Bell -- I can have that credit applied to your account as well. Please send me a PM with your full name, address, phone number on account and account number for verification purposes and I'll have that applied. 

Admin1
Moved:

Re: Credit due to Irma Hurricane

Admin1
Moved:

Re: Credit due to Irma Hurricane

New Poster

Re: Credit due to Irma Hurricane

Asking for account credit for no service due to Hurricane Irma
Expert

Re: Credit due to Irma Hurricane


Portillor80 wrote:
Asking for account credit for no service due to Hurricane Irma

Please fill out the form found here: https://www.xfinity.com/florida-form


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Credit due to Irma Hurricane

I would like refund for the days we had no phone, tv, and internet. Sept. 9 to Sept 18. the other days that week we had on and off  tv.phone and internet. no way did anything even try to come on till the 16 than went off again after  4 hours.

Regular Visitor

Re: Credit due to Irma Hurricane

I was with out tv, internet, and phone for 10 days. How do I go about filing for the Comcast credit   

Expert

Re: Credit due to Irma Hurricane


hairdresser4eve wrote:

I was with out tv, internet, and phone for 10 days. How do I go about filing for the Comcast credit   


Did you click on the link in messge # 7?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Regular Visitor

Re: Credit due to Irma Hurricane

I request credit for my cable being out for at least ten days. Please respond

Expert

Re: Credit due to Irma Hurricane


r0ndianne wrote:

I request credit for my cable being out for at least ten days. Please respond


Did you click on the link in messge # 7?


New Poster

Re: Credit due to Irma Hurricane

Will I receive a credit 

Expert

Re: Credit due to Irma Hurricane

Did you click on the link in messge # 7?

New Poster

Re: Credit due to Irma Hurricane

WE WERE WITHOUT CABLE/INTERNET ON THE FOLLOWING DATES:

SEPTEMBER 7 - 8 - 9 -10 - 11- 12 - 13 - 14 - 15 -16 - 17 - 18 - 19 -20 (CAME ON LATE AFTERNOON)

Expert

Re: Credit due to Irma Hurricane


PHYLLISJWEST wrote:

WE WERE WITHOUT CABLE/INTERNET ON THE FOLLOWING DATES:

SEPTEMBER 7 - 8 - 9 -10 - 11- 12 - 13 - 14 - 15 -16 - 17 - 18 - 19 -20 (CAME ON LATE AFTERNOON)


Please fill out the form found here: https://www.xfinity.com/florida-form


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee
Moved:

Re: Credit due to Irma Hurricane

New Poster

Re: Credit due to Irma Hurricane

83.00
Expert
Moved:

Re: Credit due to Irma Hurricane ? Debra

This is a placeholder for a post that was moved to a secure location because it contains private information.