Community Forum

Credit due to Irma Hurricane

Highlighted
New Poster

Credit due to Irma Hurricane

Request for credit due to Irma Hurricane no power on theese days September 7, 8, 9, 10, 11, 12, 13, 14, 2017.  Please reply.  Thank you.

Expert

Re: Credit due to Irma Hurricane

https://www.xfinity.com/florida-form



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Admin1

Re: Credit due to Irma Hurricane

Hi Tondra_Bell -- I can have that credit applied to your account as well. Please send me a PM with your full name, address, phone number on account and account number for verification purposes and I'll have that applied. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Admin1
Moved:

Re: Credit due to Irma Hurricane

Admin1
Moved:

Re: Credit due to Irma Hurricane

New Poster

Re: Credit due to Irma Hurricane

Asking for account credit for no service due to Hurricane Irma
Expert

Re: Credit due to Irma Hurricane


@Portillor80 wrote:
Asking for account credit for no service due to Hurricane Irma

Please fill out the form found here: https://www.xfinity.com/florida-form


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Credit due to Irma Hurricane

I would like refund for the days we had no phone, tv, and internet. Sept. 9 to Sept 18. the other days that week we had on and off  tv.phone and internet. no way did anything even try to come on till the 16 than went off again after  4 hours.

Regular Visitor

Re: Credit due to Irma Hurricane

I was with out tv, internet, and phone for 10 days. How do I go about filing for the Comcast credit   

Expert

Re: Credit due to Irma Hurricane


@hairdresser4eve wrote:

I was with out tv, internet, and phone for 10 days. How do I go about filing for the Comcast credit   


Did you click on the link in messge # 7?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Credit due to Irma Hurricane

I request credit for my cable being out for at least ten days. Please respond

Expert

Re: Credit due to Irma Hurricane


@r0ndianne wrote:

I request credit for my cable being out for at least ten days. Please respond


Did you click on the link in messge # 7?




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Credit due to Irma Hurricane

Will I receive a credit 

Expert

Re: Credit due to Irma Hurricane

Did you click on the link in messge # 7?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Credit due to Irma Hurricane

WE WERE WITHOUT CABLE/INTERNET ON THE FOLLOWING DATES:

SEPTEMBER 7 - 8 - 9 -10 - 11- 12 - 13 - 14 - 15 -16 - 17 - 18 - 19 -20 (CAME ON LATE AFTERNOON)

Expert

Re: Credit due to Irma Hurricane


@PHYLLISJWEST wrote:

WE WERE WITHOUT CABLE/INTERNET ON THE FOLLOWING DATES:

SEPTEMBER 7 - 8 - 9 -10 - 11- 12 - 13 - 14 - 15 -16 - 17 - 18 - 19 -20 (CAME ON LATE AFTERNOON)


Please fill out the form found here: https://www.xfinity.com/florida-form


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Diamond Problem Solver
Moved:

Re: Credit due to Irma Hurricane

New Poster

Re: Credit due to Irma Hurricane

83.00
Expert
Moved:

Re: Credit due to Irma Hurricane ? Debra

This is a placeholder for a post that was moved to a secure location because it contains private information.