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Contract pricing ended, need to lower my bill or cancel services

Regular Visitor

Contract pricing ended, need to lower my bill or cancel services

I was on a yearlong promotion that must have just expanded because my bill oust increased by $40. I need to get back to the amount I was paying or look at canceling services.  

Official Employee

Re: Contract pricing ended, need to lower my bill or cancel services

Hello, dms1008. Thanks for reaching out to us on the forums. I know it can be frustrating when the bill seems to be on the rise. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side


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Official Employee

Re: Contract pricing ended, need to lower my bill or cancel services

I'm glad I was able to assist you, dms1008. If you ever need further assistance don't hesitate to reach out to us


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!