Why is Comcast making it so hard to speak to someone local? You all have been trying to call me all day. I answer..and its dial tone. Last time I answered I di so saying hold on because someone knocked on my door at the same time...yes I'm still tethered to the phone. lol I set up an auto-payment for the 4th 2 weeks ago but now I don't see it. I'm not setting up another because frankly, I just don't trust Comcast to not charge me twice and right now, being on disability that would be really bad...for me.
When I try to utilize chat the text box won't show even on my big monitor and I can't move it. I think you designed that for smartphones. I don't use a smartphone. And its mostly the same as the phone tree ... just talking to another computer.
So if I get cut off in the middle of this crisis...Im going to be hopping mad. I have done all I can to let you know I intend to pay for my services as I have done for 20 years. Sadly, your customer service and the ability to speak with someone in this country has gotten dramatically worse over those same 20 years. sad.