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Comcast Credit Collection with $0 balance in account?

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Comcast Credit Collection with $0 balance in account?

Credit report is showing a collection from comcast that has not been paid, my account has been inactive and at a balance of $0.00 dollars for almost 2 years. No customer service number that I have called has been able to help me/ get more information. 

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Re: Comcast Credit Collection with $0 balance in account?


@AustinM1 wrote:

Credit report is showing a collection from comcast that has not been paid, my account has been inactive and at a balance of $0.00 dollars for almost 2 years. No customer service number that I have called has been able to help me/ get more information. 


Did you terminate your service while you were in a contract?  If so, you might have owed an early termination fee, which didn't get paid.


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