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Collections will not talk to me

Regular Visitor

Collections will not talk to me

I have opened up a ticket a week ago and was told I'd get a call back in 48 hours. I am disputing an old charge that went to collections that I am just finding on my credit report now. I am trying to make this right, but I can't even get someone to talk to me.

Official Employee

Re: Collections will not talk to me

Hello big10fan. Thanks for posting on our Forums. I can assist with reviewing your old collection account in order to determine the proper course to help resolve your issue. Please reach out to me via private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.

I am an Official Comcast Employee.
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