Why did the bill increase and there were no changes? Also, why is there an increase in equipment rentals when we pay a rental fee for years, with no upgrade or new installations, on equipment that would cost roughly 100 outright? Technically it should decrease.
lmoday -- Welcome to the Xfinity Forums and thank you for reaching out to us. I understand your concern about your rate and I would like to help you further from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".