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Charged for HBO I didn't order

Frequent Visitor

Charged for HBO I didn't order

My new bill has 2 HBO charges
$15.00 for adding HBO and $9.19 for a partial month fee
I did an online chat with Sumit who told me this would be removed
I just got an email that I was credited $11
00
I never ordered HBO and want my account credited $24.19
Official Employee

Re: Charged for HBO I didn't order

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.