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Changing plans

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Contributor

Changing plans

im not able to chane my plan online or when using the chat...i went into the store and was giving higher prices that was offer to me online...my contract ran out and i just wanted to switch my plan to the $150  plan with  the 1gig speeds and all the channels...just about the same plan i have now...i want to do a 2 year contract...any help??

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Official Employee

Re: Changing plans

Hello, @Cricket47.

 

I want to help by looking into your account and bill. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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