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Changing My Service Package

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Changing My Service Package



I have been wanting to change my service package and figured this was the place to have someone respond. I currently am renting equipment and have the performance plus internet package. The thing I would like to change is to take off the additional service of performance pro. I dont have a need for that anymore and wanting to know if it could get taken off my account. Please let me know as soon as possible if this is doable. 




"Edited for guideline violation: Removed full name from the public post" 


Official Employee

Re: Changing My Service Package

Hi, @MPook


Welcome, and thanks for coming to the Xfinity Forums for assistance in making changes to your account. I can help make the necessary changes. Can you send a private message with your first and last name as it appears on your account?


To send a private message, click on "ComcastChe” and then click “send a message."  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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