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Changes to billing

New Poster

Changes to billing

I'd like to reduce my bill or leave xfinity. I thought I had a two year agreement, but the double play discount actually expired in December. I'd like to know about options, but I can't get the chat function to work. It keeps asking for a valid phone number and there is no field for a phone number on the chat window?


Accepted Solutions
Official Employee

Re: Changes to billing

Hi bduanah,  I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number).

 

Thank you


All Replies
Official Employee

Re: Changes to billing

Hi bduanah,  I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number).

 

Thank you

Official Employee

Re: Changes to billing

Hi bduanah, thank you for working with me in private message and please reach out if you still need assistance.

 

Thank you