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Changed from a one year contract to a two year, and the price went UP!

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Changed from a one year contract to a two year, and the price went UP!

I was on a double-play one year contract for ~$125 a month.  This month, I was changed to a two year contract and the rate jumped to $152.  I have been looking all over the web site trying to find a way to cancel the two year and reinstate the one year.  Nothing helps, the web site is worthless.  It only allows me to add junk, but not remove it.

 

Also, I have Showtime, but I never watch it and cannot find a way to cancel it.

 

I want to have the tv channels I had on the one year contract.  I would not mind getting a slow internet speed to get a lower rate.

 

With all this bad treatment I have always been getting from Comcast, I have no desire to ever ask for additional services.

Official Employee

Re: Changed from a one year contract to a two year, and the price went UP!

Hi Chesterthecat,  thank you for reaching out and I can assist reviewing current double play promotions with you. Can you please send me a private message with your account information (name on account, address and account number).

 

Thank you