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Change service plan

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Change service plan

I just want to add CNN to my plan - is this possible?  If not, I'd like to see about changing my plan if there are no penalty charges.  Also, I recall I signed up for promotional Visa card but can't recall the terms, and would like to know if I can still qualify if I change my plan.  I'm abroad so I'd like to be able to communicate with someone via email or chat rather than phone.  Thanks