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Change on my account last year June 2017

New Poster

Change on my account last year June 2017

I received an email that my account had been change last year in June resulting in new email and user.  I do not remember changing anything.  Can you please advise what the change was and the new information?  Thank you for your assistance.

Expert

Re: Change on my account last year June 2017

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

Official Employee

Re: Change on my account last year June 2017

Hi @clover4

 

I can help you with this. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me.