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Change billing address to service address

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New Poster

Change billing address to service address

All I need to do is change my billing address to the current service address.  All the links just take me to a page where I am unable to edit the billing address, and I'm not moving - I don't want to change the existing address where I receive service.  All I want to do is change the billing address.  Please help!

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New Poster

Re: Change billing address to service address

Have this same issue. It's incredible how difficult Xfinity is to do business with.  Ask their "chat assitant" and they direct you to the same page that doesn't allow you to change your billing adress.  Oh, well. I guess when the post office quits forwarding and returns the bill to Xfinity they'll try to figure it out. 

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Gold Problem Solver

Re: Change billing address to service address


@whydidnt wrote: ... they direct you to the same page that doesn't allow you to change your billing adress. ...

If you can't get through on chat, call them at the phone number on your bill or 1-800-Comcast. You can't do this yourself, you need to have a Comcast rep do it for you.