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Change Service

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Change Service

My current bill is $290.00 per month how do I go about canceling my current service to sign up for your current offer of $89.00 per month for triple play ?  Question two why is your website set up so you can't downgrade one's service but only upgrade services ?

Official Employee

Re: Change Service

Hello, @candyx


I want to help you out with regards to your service. We can double-check to see what promotions are available to you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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