Community Forum

Cancelling service?

New Poster

Cancelling service?

Unfortunately even after being xfinity/comcast customers for years, I can't justify the crazy pricing, so we are switching to AT&T. It's so dumb to have to switch because loyalty isn't rewarded only new custoemrs are. Anyway, my ? is how much notice do I need to give for cancellation? I am trying to coordinate cancellation with installation and don't want to be down cable or internet for more than a day. 

Thank you

Official Employee

Re: Cancelling service?

Hi cfoleym, We would hate to see you go,  If you are interested I can review any promotions I have with you, please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!