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Cancelled all TV service... Still being charged for "broadcast TV" and "regional sports" fee

New Poster

Cancelled all TV service... Still being charged for "broadcast TV" and "regional sports" fee

I went against my better judgement and kept comcast internet after cancelling TV (after our bill ballooned to 180+/month) only to find they left these two recurring charges on my account: 

 

Regional Sports Fee

$5.00

Broadcast TV Fee

$7.00

 

The devil is in the details. I was told my bill would be approximately 74 dollars a month and that all TV would be cancelled, but my bill continues to include the two aforementioned charges and totals $94/month for the "internet only" I agreed upon. Instead of what I agreed upon with my agent, I'm continuing to pay comcast $12 a month to rebroadcast signals from free OTA antennas to the TVs I don't have. 

 

Bad business practices won't change. Had I known these charges would remain, or that my bill would remain $94/month for internet only, I'd already be a UVerse customer. 

Official Employee

Re: Cancelled all TV service... Still being charged for "broadcast TV" and "regional sports" fee

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

New Poster

Re: Cancelled all TV service... Still being charged for "broadcast TV" and "regional

I assume the broadcast tv and r3gional sports fee charge was a mistake and you were credited for these charges. Correct ?