I cannot change my package without calling a 1-800 number. Looking to price out changes to my package including the possibility of going internet only. Please help.
Hello @saramasse. thanks for reaching out and I can go over any available promotions with you! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.
@saramasse, I never received a private message or heard back from you, so I will be locking this thread. Please still send me a private message if you need assistance with making service changes to your account. Please create a new Public post if you need assistance with any new issues or concerns. Thanks!