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Cable outages

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Cable outages

You are a billion dollar company and you still haven't figured out how to fix the issues in the field. You need to go top to bottom. End to end and get these outages resolved. PLEASE. I am disabled stuck at home. No DVD and now no news, as are 3200 more people in heber Utah. Please try to get these problems resolved. It happens far too often. May the Lord help you in this. John Winkler Jr. Heber utah