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Bundle discount

New Poster

Bundle discount

My bundle discount just completely disappeared. My bill increased almost 50%! What's going on? I need help please.

 

Thank you,

TKatB

Expert

Re: Bundle discount


@TKatB wrote:

My bundle discount just completely disappeared. My bill increased almost 50%! What's going on? I need help please.

 

Thank you,

TKatB


Either your promotion expired or your contract did.


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New Poster

Re: Bundle discount

Thanks.

Found my discount terms, they did expire. Also found out I was told at time I only had to talk to retention depth to reinstate them. Not sure if they "exagerated", but I'll follow up to see what I can do. Do you know a ph# for retention? Or do I have to go thru CS.

TKatB

Official Employee

Re: Bundle discount

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click private message me.


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