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Bulk Account Services

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Bulk Account Services

I know this has been asked before, but the results are not visible. I am looking to make changes to my condo association's bulk account with Comcast. I have created tickets and waited to be contacted, to no avail. There does not seem to be any direct way to contact any employees who deal with bulk account services. Is anyone able to offer any solutions? Many thanks!

Official Employee

Re: Bulk Account Services

Hey there, trstuart! Thanks for reaching out here on the forums. I'm sorry to hear that it's taken so long to get a resolution, and I can definitely help from here! Please send me a PM with your first and last name to get started. 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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