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Broadcast fee/sports fee i dont have tv service. cancel fees

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Regular Visitor

Broadcast fee/sports fee i dont have tv service. cancel fees

I cancelled tv service and only have internet and phone. Why am i paying for broadcast TV fee and Sports fee. Can you please remove and cancel these fees. The change of services was made on Aug 31.

 

Thank You

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Official Employee

Re: Broadcast fee/sports fee i dont have tv service. cancel fees

Hey there, @clairemuller,

 

I want to help you out with looking into your bill. This is usually because we bill 1 month in advance and depends on your billing cycle. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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