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Billling and plan

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Billling and plan

Hi Recently downgraded my plan to 40$ plan and even got confirmation mail that it will . be reflected i my billing soon 

 

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But in my plan the plan shows as 60$ . why is this happening? why cannot it change to 40$ plan

Official Employee

Re: Billling and plan

Good morning,  snehapadaki89. Thanks for posting and for coming here to the community for support. It looks like you made some changes to your plan in the middle of a billing cycle. What that means is that you'll have a prorated bill for the partial charges. If you wait for your following bill to cycle out, you should see the changes on it that you're expecting. If not, please let us know!


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