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My bill when up and I would like to dowgrade the tv service, I cannot afford pay that much. 

Please need to be contacted on how to do this. Thank you

Official Employee

Re: Billing

Hi there, @renzo775.


I would love to help you out regarding your billing. 


Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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