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Hey, I have been trying to contact a comcast agent for two days.  My dad's bill is wrong, so wrong and I need it fixed.  What's going on?

Official Employee

Re: Billing

Hi @Tumblingcove


Thanks for using the Xfinity Forums to get an understanding of what's going on with your father's bill. I'd be more than happy to review his bill with you to see how we can make things right. Can you send me a private message with your first and last name, and your father's name as it appears on his account? To send a private message, click on "ComcastChe” and then click “send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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