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Billing

New Poster

Billing

I applied my coupons to my account and the balance was $77.87 and i can only use $69.88 how can i use the rest of my money to put toward my account
Official Employee

Re: Billing

Hello, Jonanderson123! Welcome to the Xfinity Forums.

Thanks for reaching out to us and I'd be more than happy to assist.

You should be able to apply all your coupons. Are you receiving some error message when trying to activate them?


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Official Employee

Re: Billing

Jonanderson123, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to apply your final coupons successfully, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!