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Hello, I just went to the xfinity store today to see if i could get me bill lowered.  which the customer service at the store was very helpful.  My only question is, she told that my bill i would $173.10 and now when I look its saying $190.52.  it also says we have 2 internet/voice equipment rental when we only have one.  could you please tell me why my bill has gone $17.00


thank you

Official Employee

Re: Billing

Hi, Lorestta2385. Seeing an unexpected increase on your bill is not a surprise anyone would want to see! I can look into this and help out the best I can. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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