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Billing

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Billing

I can't get online chat to work. I'm deaf. Need to talk to someone about my bill.
Expert

Re: Billing


@Bryleeann wrote:
I can't get online chat to work. I'm deaf. Need to talk to someone about my bill.

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against Forum Guidelines.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Billing

Hi, Bryleeann - Thank you for using our Xfinity Help & Support Forums. I can answer any questions you have regarding your bill. Please send me a private message and include your first and last name, account holder's name exactly as it's listed on your bill. Click on my name ComcastElla, then click Send a message.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!