I can't get online chat to work. I'm deaf. Need to talk to someone about my bill.
Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against Forum Guidelines.
Hi, Bryleeann - Thank you for using our Xfinity Help & Support Forums. I can answer any questions you have regarding your bill. Please send me a private message and include your first and last name, account holder's name exactly as it's listed on your bill. Click on my name ComcastElla, then click Send a message.