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Billing !

New Poster

Billing !

How come I don't see change for 19.99$, it still at 24.99 $ and they told me that when I will have paperless + Automatic billing the charge will be at 19.994 not 24.99$.... Thanks to correct this mistake....

Expert

Re: Billing !


Minvestor wrote:

How come I don't see change for 19.99$, it still at 24.99 $ and they told me that when I will have paperless + Automatic billing the charge will be at 19.994 not 24.99$.... Thanks to correct this mistake....


If this is your first bill, you won't see that discount yet.  The discount should be there on your second bill, however.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Billing !

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.