Been a loyal customer since 1993. I'm getting tired of calling every 1 to 2 years to keep my bill the same or lower than what I'm currently paying. My bill went up $27 this month and I called to renegotiate my services. For the first time nobody wants to work with me over the phone. I have always been successful in the past with getting my payment lowered with same services if not better for a lower cost. Yes I want the same services but not at a higher rate. Is this the year I need to look for another company to service my internet, tv, phone needs? I'm very disappointed with my phone conversations this year and the unwillingness to help me.
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I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".