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Billing question

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Billing question

I was overcharged $70 on my recent bill, Comcast waived the fee and told me to only pay the difference which is $52.20. Will I be charged extra for a late payment or not paying the difference, or should I do as told and leave the remaining $70 on my balance?


Thank you

Official Employee

Re: Billing question

Hi there, Aaron_Beaulieu. I can look into your bill. I want to help. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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